Product Support

Warranty & Repair

Warranty
SCUBAPRO warrants to the original consumer purchaser that, for the period of one year from date of purchase, each SCUBAPRO product component not otherwise warranted, and each SCUBAPRO replacement part, purchased from and authorized SCUBAPRO dealer will be free from defects in materials and workmanship under normal use and with reasonable maintenance. This warranty does not apply to any product or part used commercially. A list of authorized SCUBAPRO dealers can be obtained online at scubapro.com.

SCUBAPRO will, at its option, repair or replace without charge any warranted component or replacement part that is defective in materials or workmanship. Repair or replacement is SCUBAPRO's only responsibility and your only remedy under this warranty.

To obtain warranty services, you must deliver the affected component or part, together with your Original Owner Identification Card (for a component) or other proof of purchase to any authorized SCUBAPRO dealer, to SCUBAPRO 1166-A Fesler Street, El Cajon, CA 92020 or to any other SCUBAPRO factory in the United States, Europe, or Asia. If you send the component or part to a SCUBAPRO factory, you must pay the shipping charges to the factory.

This warranty does not cover damage resulting from improper usage, improper maintenance, neglect of care or maintenance or repair service performed by someone other than an authorized SCUBAPRO dealer.

ALL IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THIS WRITTEN WARRANTY. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

SCUBAPRO SHALL NOT BE LIABLE FOR LOSS OF USE OR ANY OTHER INCIDENTAL, CONSEQUENTIAL, OR INDIRECT COSTS, EXPENSES OR DAMAGES. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusions may not apply to you.

If any further details are required regarding your lifetime warranty, please contact your nearest SCUBAPRO Authorized Dealer or SCUBAPRO direct.

Product registration
In order to better maintain your lifetime warranty and to receive product updates and news, we recommend that you register certain or all products purchased, such as regulators, computers and the Twin Jet Max fins. By registering your products, you receive the latest product updates & news information and you don't have to worry about keeping your receipt around for ages, in case you ever need to use the warranty service.

Repairs
In the event that you experience a fault with any SCUBAPRO product within the warranty period, please return the product to the Dealer you purchased it from, or to your nearest SCUBAPRO Select Dealer, so that they can arrange repair or replacement as appropriate.

Frequently Asked Questions

How can I tell if my product is under warranty?

Where do I get my regulators serviced?

What is the current service cycle for my regulator?

Why is my computer beeping/ticking/displaying ERR?

How do I get my UWATEC computer battery replaced?

Where can I get SmartTRAK / JTRAK / TravelTRAK / DataTRAK?

How do I get technical assistance on the product I have?

Where can I get a manual for my product?

How do I register my purchases?

Are SCUBAPRO regulators Nitrox Compatible?

My SCUBAPRO product is faulty. Is it under warranty? How do I get it repaired?

Is my SCUBAPRO Titanium regulator compatible with the use of Nitrox or pure oxygen?

Where is the authorized dealer nearest to me? Where can I buy “this” product?

How do I become a SCUBAPRO Authorized Dealer in my country?

If I buy a SCUBAPRO product in my country, do I have a life-time warranty worldwide?

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